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Gym Counter Staff

Job Scope:

  • Greets and receives customers in a welcoming manner
  • To provide excellent customer service for customers and climbers
  • To manage over-the-counter operations such as POS and CRM modules
  • Drives sales through engagement of customers, cross selling, and sharing product knowledge
  • Responds to customers’ questions about products and details
  • Documents sales by creating or updating customer profile records
  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
  • High awareness of potential security & safety issues



  • Bubbly, friendly personality is a plus
  • SNCS Sports Climbing Level 1 and climbing experience will be strong advantage
  • Nonetheless, training will be provided!


Additional Information:

  • On-job-trainings is required for all freshly appointed part-time staff
  • Leadership appointments available

Programme Staff / Instructor


  • Teach, mentor and guide participants of all ages including adults and kids in climbing related programmes
  • Lead and conduct climbing programmes independently



  • Basic outdoor / rock climbing knowledge is a plus
  • Prior coaching or teaching experiences will be an advantage
  • Enjoy interacting with people of all ages


Additional Information:

  • Necessary training and certifications will be provided
  • On-job-trainings is required for all freshly appointed staff and instructor
  • Leadership appointments available

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