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GYM ANNOUNCEMENTS RELATING TO COVID-19 MANAGEMENT

COVID-19 Phase 2 Heightened Alert AGAIN (22 July 2021 to 18 August 2021)

21 July 2021

Yes, you read that right. As the number of cases are rising, so will the restrictions and the most important question that all avid climbers would ask is, “Can we still climb?”.
In simple words, unfortunately not. The Rock School will be closed during this period, both in Our Tampines Hub and Bedok CC.
So now, the next question would be “what about the classes & slots that i have booked?” Well, read on to find out more!

 

Classes, Programmes & Courses

The following classes and programmes will be suspended during this period:

  • Climbing Exploration
  • ClimbFIT
  • Step Up! Coaching Class (Syllabus Modules & Training Phase)
  • Hire-an-Instructor*
  • Private Coaching*
  • SNCS Courses (Level 1 & 2)*

*Courses and Programmes booked will be postponed to a later date

All expiry of Class Packages and Credits will be extended by 1 month and will be shown on your TRS App Account at a later date.

 

Gym Access (Single Day Pass, MultiPass, RockPass & Partnership Pass)

  • All Bookings from 22 July onwards have been cancelled and have been credited back into your accounts with an additional extension of 1 month.
  • RockPass Holders will have their accounts frozen for 1 month with no extra cost.

 

Let’s #trusttheprocess and we hope that you will be able to #RockwithUs soon!
More updates on the release of slots and booking will be released nearer to 18 August (hopefully).
Thank you for your patience as we work to give you the latest updates.

Stay Safe and wear your mask properly!

 

All information and details are correct as of 21 July 2021, 8:20 pm.

The current arrangements and additional safety measures are subjected to changes without any prior notice as and when necessary by The Rock School Management.

 

COVID-19 Calibrated Reopening to Phase 3 - Heightened Alert, Stage 2 (21 June Onwards)

19 June 2021

Due to the collective efforts of everyone, the Covid-19 transmission chain has slowed down in Singapore. However as community cases continue to persists, climbers must continue to maintain good hygiene habits and remain vigilant. As The Rock School continues her operations with increased capacity during this period, the following measures and precautions will be put in place with effect on 21 June 2021 onwards.

 

New & Updated Safety Management Measures

To continue serving you in a safe manner, we have updated a few measures that will be implemented:

  • TraceTogther (TT) App or Token for SafeEntry will be required to enter The Rock School.
  • For juniors and youth attending classes / trainings at The Rock School – Parents are responsible to check in using the TT App or Token on behalf.
  • Alternatively, students will be required to bring along their TT token for check in.
  • Failure to check in using TT App or Token will be denied entry.
  • Gym Capacity has been increased to 30 pax.
  • Mask has to be worn on and off the wall – at all times.
  • Climbing on alternate lanes to maintain social distancing from other climbers continues to be in place
  • Extra disinfection in between timeslots; we seek every climber’s understanding to exit the gym on time to ensure that our staff has ample time to prepare the gym for the next timeslot.
  • Parents are reminded to pick up their child / children within 10 minutes after the class ends.

 

Resumption of Classes, Programmes & Courses

  • All courses, programmes and courses designed for all ages will resume with the adherence of maximum 5 pax in a group including the instructor / coach.
  • Holidays programmes / workshops will continue as communicated directly. For clarifications, reach out to our Programme Manager directly at dhil@therockschool.sg
  • Bookings for classes, programmes and courses from 21 June 2021 onwards will be released on 19 June 2021 Sat, 6pm.

 

Gym Entry

  • Gym Entry time slots for 21 June 2021 onwards will be released on 19 June 2021 Sat, 6pm.
  • There is no change to our time slots duration as an non-enclosed gym
  • LunchClimb Promo will resume on 1 July 2021 onwards. More details will be released at a later date.
  • RockPass Bring-a-Guest entry will resume on 1 July 2021 onwards.

 

The Rock School App

We strongly encourage climbers to download The Rock School App, here are some reasons to:

  • Easier booking of slots & Classes.
  • Enable App Notifications so you’ll know when there are updates (Cancellations & Rebooking).
  • You’ll get the latest updates under the “Community” tab!

 

We thank everyone for their kind understanding and support during this period. We seek everyone’s understanding and cooperation with the latest update so that everyone can #RockwithUs safely! Let’s continue to #TrustTheProcess, stay positive and get through this together!

 


All information and details are correct as of 19 June 2021, 3:00 pm.

The current arrangements and additional safety measures are subjected to changes without any prior notice as and when necessary by The Rock School Management.

COVID-19 Phase 3 Heightened Alert, Stage 1 (14 June - 21 June 2021)

13 June 2021

No more $15 flat rate? 🥺😫

We hope that during these few weeks, the lowering of rates have benefited some climbers, from our regulars to new faces. By doing so, it has allowed climbing to be accessible to as many as possible.

As much as we love to continue supporting the broader community during a period where climbing opprtunities are scarce (by temporarily removing membership requirements and having a flat entrance free for everyone), we are doing so at a loss and moving forward, we are faced with the tough financial decision to stay afloat in the long run.

Thus, we regret to announce that we will have to return to our normal rates from 14 June onwards.

We are grateful to have remained open during Phase 2 HA, and if you like climbing with us, sign up for our lifetime membership (if you haven’t!) to show us some support! Maybe give a shoutout in the comments to all our staff who have been working tirelessly round the clock to keep the gym running and even working behind the scenes💪
Though other climbing gyms have been closed, we hope that you’ll be able to support them; even if its by words of encouragement!

We sincerely thank everyone for your patience and support as we try our best to provide our services as best as possible while keeping you updated on the latest developments, we kindly seek your understanding, love and continued support<3

 

Updates💫

14 – 20 June:
☺️30 pax cap
❌No Programmes
🧗‍♀️Normal Rates Resumes
– Website link to rates available on bio

21 June Onwards:
☺️30 pax cap
🥳All Programmes!
🎉Training Resumes!

 

The Rock School App

We strongly encourage climbers to download The Rock School App, here are some reasons to:

  • Easier booking of slots & Classes.
  • Enable App Notifications so you’ll know when there are updates (Cancellations & Rebooking).
  • You’ll get the latest updates under the “Community” tab!

We are grateful to be operating during this period and seek everyone’s understanding and cooperation with the recent changes and arrangements so that you can safely #RockwithUs! Let’s #TrustTheProcess, stay positive & get through this together!

 

All information and details are correct as of 13 June 2021, 5:00 pm.

The current arrangements and additional safety measures are subjected to changes without any prior notice as and when necessary by The Rock School Management.

COVID-19 Phase 2 Heightened Alert (16 May to 13 June 2021)

15 May 2021

 

The Rock School App

We strongly encourage climbers to download The Rock School App, here are some reasons to:

  • Easier booking of slots & Classes.
  • Enable App Notifications so you’ll know when there are updates (Cancellations & Rebooking).
  • You’ll get the latest updates under the “Community” tab!

We are grateful to be operating during this period and seek everyone’s understanding and cooperation with the recent changes and arrangements so that you can safely #RockwithUs! Let’s #TrustTheProcess, stay positive & get through this together!

 

 

All information and details are correct as of 15 May 2021, 3:00 pm.

The current arrangements and additional safety measures are subjected to changes without any prior notice as and when necessary by The Rock School Management.

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